Testimonials & Reviews
Women's Health Services
OBGYNs located in Arlington, TX & Grand Prairie, TX
Women's Health Services always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3022 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Women's Health Services below, and as always, we would love to collect your feedback.
Viktoriya L.
Submitted 07/07/20
Sweet and professional
Wendy P.
Submitted 07/07/20
Great Dr. Always short wait time and through.
Sharon C.
Submitted 07/04/20
Clean and safe office.
Caring team and MD. Thorough surgery preop teaching and instructions.
Martha G.
Submitted 07/02/20
She made me feel very comfortable.She was friendly .
Shamekia D.
Submitted 07/02/20
Dr Carter was always professional and genuine at each of my appointments.
LaQuisha C.
Submitted 07/01/20
Found my new doctor!!! Very happy!!!
Lorna N.
Submitted 06/30/20
Dr.Puffer was informative and listen to what I was saying I will refer family and friends
Evelyn A.
Submitted 06/29/20
Pleasantness in manner in which Dr Puffer approached me.She apologized for the delay caused which is a true sign of humility.
She is detailed and professional.
Jaaziel E.
Submitted 06/27/20
I love this Dr she is funny and comforting and answering any questions you have !! Even when you don’t ask a question she gives you advice of different things to do !! I just love the Dr and the nurses there .... everyone is really polite and sweet !!
Mariam B.
Submitted 06/25/20
She’s great. She takes time to explain everything step by step and answers all the questions, she makes sure you leave without any question in mind.
Valerie T.
Submitted 06/23/20
Dr. Carter and her assistant, Angie, provide the absolute best care and their bedside manner can’t be matched. They are so thorough and make you feel completely taken care of. I could never go anywhere else!
Tiffany B.
Submitted 06/22/20
Wonderful
Mariah S.
Submitted 06/20/20
I greatly appreciated how your staff handled a challenging situation while I was waiting for my appointment. The only thing I didn’t prefer was using the tables which were not wiped down between me another patient, considering the current Covid situation.
Stephanie C.
Submitted 06/19/20
So, I went to get my IUD replaced.... I've had one before. It hurts a little but no big deal. I had to wait 2 months for them to order me one. After my initial visit, I honestly didn't want to go back but I figured just get over with and then find a new doctor. She was over half an hour late just like the last time, so not surprising. I went to get my new IUD and she had to take out the old one. SO painful... have only had one IUD do maybe that's normal. Went to put the new one in and I was literally screaming, hyper-ventilating, and holding on to the table for dear life. You may be thinking that I am just a wuss, but I refuse numbing agents at the dentist as it makes me feel weird and just endure the pain. When she put the new IUD in she said something happened an tried to give me what every they had lying around the office. I refused as I specifically want one IUD. At the point she offered to give me anything that I wanted. I asked for Depro, she wrote me a prescription, asked me if I wanted some water as I am laying there shaking on the table and left. I heard her ask the assistance, Jessica, to check on me and I laid there. Laid there until I could catch me breath and that was awhile. I finally got myself up and wiped myself off. There was SO much blood. This was my second IUD. I've since been to another doctor who said that my bleeding for 3 days wasn't normal. I wandered myself out. I couldn't stand up straight, was in excruciating pain for days and just dealt with it. Went back or my depro shot and waited for a new IUD. In the meantime, the office charged my insurance or the removal and insertion of an IUD which I had to fight. She didn't even tell the office that happened. Tried to call about birth control options and was told they couldn't give me advice cause everyone was different. That's fine. It is what it is. I found another doctor. Got a bill for the depro shot. Told them I didn't agree with the charge because I would not have needed the shot if Puffer had done the IUD correctly to begin with I was charged for it anyway. This doctor and this office messed up. They hurt me and have fought me on every charge. They even charged me for the removal and insertion of an IUD that they didn't do. Since April it has been a nonstop battle. I have talked to their lab people, my insurance and their refuse anything did wrong. Today I got a bill for almost $1000 that I NEVER authorized and that's a battle too. I'm not a fighter, I would rather keep my mouth shut and not cause drama, but this is B.S. I've written 2 reviews in my life and this is the second. I'm working with Blue Cross Blue Shield who told me she removed herself sometime after my incident, talking with the lab that is charging me a grand, and about to contact the BBB. Use this place and this doctor at your own risk.
STEPHANIE C.
Submitted 06/19/20
DO NOT GO TO THIS DOCTOR. I was supposed to be getting my IUD replaced and she sent in for a whole bunch of tests that I never agreed to. Didn't even know that she did them. Almost 2 months after the fact I got a bill AFTER insurance for almost a grand. Disputing it with the lab company and the insurance. Luckily, everyone has been sympathetic and willing to work work me. Seriously...I have NEVER been to such a disrespectful doctor. Not even worth the $30 co-pay.
Stephanie C.
Submitted 06/19/20
This was my first time going to a female doctor. I was actually expecting more of a pleasant experience. She was running 30 minutes late to start, but then I got back to the exam room and had to sit there for another 30 minutes in a cloth poncho and a sheet. In my decade of going to a gynecologist doctors have always come in pretty quickly once you are sitting them mostly naked. She asked what kind of birth control I wanted and I asked about Mirena. She told me most women don't have periods on it, how long they last and that's about it. She did want to make sure that I was using sunscreen on my face though which I thought was random. Her bedside manner was deplorable and she never apologized for being an hour late. Didn't like the doctor or the experience at all but had already started on getting the IUD coming to me so figured I would just have that done and find another doctor after. I had no idea how much worse things were going to get.This was my first time going to a female doctor. I was actually expecting more of a pleasant experience. She was running 30 minutes late to start, but then I got back to the exam room and had to sit there for another 30 minutes in a cloth poncho and a sheet. In my decade of going to a gynecologist doctors have always come in pretty quickly once you are sitting them mostly naked. She asked what kind of birth control I wanted and I asked about Mirena. She told me most women don't have periods on it, how long they last and that's about it. She did want to make sure that I was using sunscreen on my face though which I thought was random. Her bedside manner was deplorable and she never apologized for being an hour late. Didn't like the doctor or the experience at all but had already started on getting the IUD coming to me so figured I would just have that done and find another doctor after. I had no idea how much worse things were going to get.
Chiquita J.
Submitted 06/18/20
Alisa Y.
Submitted 06/18/20
Dr. Brown was great. She was understanding and listened to my concerns. She also gave honest advice. I appreciate that.
Stephanie S.
Submitted 06/17/20
Dr. Bergstrom is patient, kind and intelligent.
Angelique H.
Submitted 06/15/20
Dr. Brown was very easy to talk to, she listened to my concerns and was very friendly. She had me in and out and took care of my needs.